SUMMARY
OF QUALIFICATIONS:
Mr. Koelker is an experienced IT professional with practical expertise in initiatives focused on increasing efficiency, improving system availability, and reducing operational costs. His ambition for self-improvement is evident in his ability to acquire two additional industry certifications (CWNA – Certified Wireless Network Administrator, and PMP – Project Management Professional), the completion his Master’s degree in Computer Information Systems with a focus on management all while working full time and running his own PC repair and network installation business.
His broad set of skills include Project Management, Staff Supervision, Network Administration, Systems Security, Desktop Technology, Office Automation, Software Configuration, End User Support, Technical Training, Technical Documentation, Resource Management, and Workflow Planning. His strong work ethic coupled with tough ambition gives him the ability to deepen and sharpen those skills and the initiative to apply those skills to problem solving.
He as extensive experience in the Microsoft Office Suite, Microsoft Project, Microsoft FrontPage, Microsoft Visio, Windows SharePoint Services, Windows XP, Windows Server, Microsoft Exchange, Novell/ZenWorks, CITRIX, SAGE ABRA, Blackbaud Financial Edge and Raisers Edge, Millennium, Crystal Reports, Adobe Photoshop, as well as Network Design and Implementation.